Our Google Reviews
Cheryl D
2 years ago
Amy L
2 years ago
New Concept, and specifically Maria Bartolotti, have managed our building for about ten years. Maria's level of knowledge and passion for her work shows every day in how she is willing to help the board members of her buildings. We are a smaller building and obviously not one of the more lucrative accounts for New Concept, but I've never felt we were given lesser service and would recommend New Concept to anyone looking for a professional property management company.
Philicia Taylor
2 years ago
Emily Ramsay
2 years ago
I have always found I am replied to promptly and issues such as flood and security have been dealt with exceptional communication. Maria has always been a pleasure to communicate with, showing a lot of empathy.
Garth Tansey
3 years ago
Attention, senior management.
I would like to call your attention to the performance of your employee Natasha Griffin at reception. In my 20+ years, I have rarely experienced the high level of service delivered recently by Natasha. Her responses are always extremely helpful in a prompt and efficient manner.
I often judge and refer the performance of an organization on the response I get from the admin staff rather than the individual manager or lawyer employed. In this case I would refer your service above all others based on my interaction with your receptionist.
I hope you will appreciate and acknowledge the asset you have in this employee.
I would like to call your attention to the performance of your employee Natasha Griffin at reception. In my 20+ years, I have rarely experienced the high level of service delivered recently by Natasha. Her responses are always extremely helpful in a prompt and efficient manner.
I often judge and refer the performance of an organization on the response I get from the admin staff rather than the individual manager or lawyer employed. In this case I would refer your service above all others based on my interaction with your receptionist.
I hope you will appreciate and acknowledge the asset you have in this employee.
Kari Chan
3 years ago
Maria and her team are amazing! They are honest and truly care for their clients. You want a team that is reliable to help you take care of your property. So important to work with a company that integrity is the main pillar in their business.