Meet the Team - Natasha
“It has definitely been an adventure!”
Natasha Griffin
Position: Receptionist
Joined NCM: 2016
How did you start and how have these eight years been?
I had just finished my Business Administration Management diploma with Reeves College and it was through them that I got the interview. I was working at Walmart at the time as a Customer Service Manager. This job was Receptionist in the condo management industry. I thought, “I don’t really know much about condo management, but I’m willing to learn.” So, I came in for the interview and the rest is history. It has definitely been an adventure! I didn’t start off with quite so many tasks when I first started. As the years have gone on, I’ve been able to take on more tasks and I really enjoy being at the front.
What do you do at NCM and what do you love about it?
I’m NCM’s receptionist. I really enjoy organizing the files. It keeps me grounded. The job is more than reception. I deal with document requests. When someone sells their unit, I put together the required documents. I manage the main email address and the condo news emails that go out via Constant Contact. I forward other correspondence to the condo managers. I handle intercom requests. I book moves. For a couple of condos, I book security guards and arrange elevator keys. I make bank deposits. Being a member of the NCM Team for me means that I kind of have a family to help me. If I can’t deal with something, I know I can get help and support.